4.3.1.1 Manage Payments : Manage Payments Detailed Process Model Description : 3.5 Select Details and Request Print Receipt

3.5 Select Details and Request Print Receipt
Reference: Manage Payments Process Model - Page 2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The customer may request or established business rules require a printed receipt. The payment must be frozen. Receipt Printing Options must be installed. Customization is required for the print option to be available for receipt printing. The CSR or Authorized User enters receipt information on a special cashiering printer. The receipt can include endorsing of a check, short or long option, and bill stub format. Receipts can also be labeled as Duplicate.
Entities to Configure
Process Names

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