4.3.1.1 Manage Payments : Manage Payments Detailed Process Model Description : 1.9 Request Add Overpayment SA 3.3.2.2 Start Non-Premise Based Service Process

1.9 Request Add Overpayment SA 3.3.2.2 Start Non-Premise Based Service Process
Reference: Manage Payments Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User determines an Overpayment SA is required. Refer to 3.3.2.2 Start Non-Premise Based Service Process.

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