4.3.1.1 Manage Payments : Manage Payments Detailed Process Model Description : 7.9 Review Payment Upload Error

7.9 Review Payment Upload Error
Reference: Manage Payments Process Model - Page 5 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized Users reviews and investigates Payment Exception and supporting information in CC&B. Typically errors are caused by missing or incomplete information. Based on established business rules, the CSR or Authorized User investigates possible solutions or workarounds for the missing or incomplete information.

© 2011 Oracle and/or its affiliates. All Rights Reserved