4.3.1.1 Manage Payments : Manage Payments Detailed Process Model Description : 7.0 Apply Payment to “Suspense” Account

7.0 Apply Payment to “Suspense” Account
Reference: Manage Payments Process Model - Page 4 for the business process diagram associated with this activity.
Group: Payment Upload Process
Actor/Role: CC&B
Description: If the Account on the Payment Tender Staging is invalid, the Account for the Tender will be assigned to the “Suspense” Account. Organizations establish this “Suspense” Account to accommodate upload of the Payments. A CSR or Authorized User investigates and transfers to valid Accounts later.
Process Names

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